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Services- Research- User Research- Section 2
User Research Section 2
We follow a step-by-step process that helps us gather great insights to inform our clients’ design and content strategies.

Our user research process looks something like this: 

  1. To start, we define our research goals. This helps us focus our efforts and ensure we get the right information to address specific problems.
  2. Then, we choose the right tools and most appropriate research methods to accomplish the task—think interviews, surveys, usability testing, and more.
  3. We hit the ground running, researching, analyzing, and synthesizing the data we’ve collected to identify patterns, themes, and insights we can leverage.

By following this comprehensive approach to user research, we can provide clients with insights that can guide decision-making, improve products and services, and create meaningful experiences.


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